Here you'll find answers to common questions our clients ask. If you don't see what you need, call us or contact us online.
We offer a wide range of products and services. To see a full listing and description of what we can offer you, please check out the Products & Services page.
Well, since you're here, we suggest you use our Get Quote form. Otherwise, the best way to ensure that we get all the information necessary to accurately estimate is to give us a call and talk with one of our customer service representatives.
In short, printers and monitors produce colors in different ways.

Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model.

When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not.
Resolution should be set to 300 dpi (dots per inch).

Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixilated and blocky when printed.

Also note that you should save all photos in CMYK mode, not RGB mode, when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.
Not typically. Because white is the default color of paper, it is simply recognized as the absence of any ink. However, when using colored paper, white ink may be used if any text or graphic requires it.
PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents. With the installation of a PDF print driver on your computer, virtually any program can generate a PDF file suitable for printing. Both commercial and free PDF print drivers are available online for download from different sources.
We always strive to provide an accurate estimate of the turnaround time for each job we do. Some jobs, however, may take several days to complete depending on their complexity and size. And we’ll always work with you to find ways to complete your project when you need it.